Keeping in touch...

We welcome suggestions or if you have a complaint, whether made in writing (including email) in person or by telephone where these will be investigated and dealt with promptly. We will respond as quickly as possible but always within one week.

Customer Services
The Bus Garage
Barton Park Business Park
Chickenhall Lane
SO50 6RR

02380 644 715 Monday to Friday 0800 to 1630


Bus Users working for passengers
If for any reason you are not happy with our response, you can contact Bus Users UK on 0300 111 0001 or email them at or visit their website

You can also write to them at:

Bus Users UK
Victoria Charity Centre
11 Belgrave Road